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Email cost modeling

Email platform pricing models: the cheapest plan depends on what grows

Compare email-platform costs by contacts, sends, seats, and automation, with a worksheet for HubSpot, GetResponse, Brevo, and Kit.

RESEARCH STATUSDocumentation-led

Vendor claims and our judgment are kept separate. No hands-on claim is implied unless a named test appears.

Primary sources
7
Last checked
2026-08-19
Change log
Published
Read the review protocol

Quick answer

Estimate four numbers before comparing logos.

Record reachable contacts now, reachable contacts in 12 months, messages per contact per month, and users requiring access. Then check the automation, reporting, branding, and integration boundary. A low “from” price says little when vendors meter different units.

The four meters behind the monthly price

1. Marketable contacts or subscribers

GetResponse and Kit present tiers largely by list size. HubSpot distinguishes marketing contacts, who can receive marketing activity, from non-marketing contacts, who can remain in the database but cannot receive marketing email or ads. Status maintenance therefore affects cost and workflow.

2. Email sends

Brevo makes send volume central. HubSpot Marketing Hub Starter applies a monthly marketing-email allowance equal to five times the selected marketing-contact tier. GetResponse Starter and Kit's Newsletter plan publish generous or unlimited sends subject to their other limits and acceptable-use policies.

3. Seats

A small agency can outgrow a plan without gaining a subscriber. HubSpot Marketing Hub Starter's standard catalog basis is per seat; GetResponse Starter publishes three users; Brevo Free publishes one. Price every operator requiring the permissions used by the workflow.

4. Feature gates and add-ons

Automation depth, reporting, domains, transactional messages, SMS, CRM, and connectors may be separate tiers or products. Compare the smallest configuration that completes the real path—not the cheapest row with the logo.

Four documented reference points

Email platform pricing reference points checked August 19, 2026
PlatformPublished entryPrimary boundary to inspect
HubSpot Marketing Hub StarterStandard catalog basis $20/month per seat; 1,000 marketing contactsSeats, marketing contacts, edition, and 5× contact-tier send allowance
GetResponse Starter$19/month at 1,000 contacts; $15.58 equivalent with 12-month prepayList size, automation depth, billing term, and three-user boundary
BrevoFree: 300 sends/day; Starter from $9/month at the published entry configurationMonthly sends, contact tier, users, and add-ons
KitNewsletter plan $0 under published conditions; Creator $39 monthly at 1,000Subscriber tier, automation boundary, and free-plan recommendation slot

These products are not functionally equivalent. Reference prices are not a cheapest-to-best ranking. Kit's live pricing and help documentation have shown different free-plan subscriber figures, so verify the signup boundary.

Worked example: 800 contacts, four campaigns, two users

This shape creates about 3,200 campaign sends per month before automations, resends, or onboarding messages.

  • HubSpot's 1,000-contact and 5,000-send entry figures appear large enough, but required paid seats must be priced.
  • GetResponse Starter's 1,000-contact tier and send allowance appear large enough; confirm automation and permissions.
  • Brevo's advertised starting configuration may fail if its contact boundary is below 800; price the next live tier.
  • Kit may fit raw subscriber and send counts, but its creator-newsletter workflow is not automatically a sales CRM.

Change one variable—a third operator, 1,100 contacts, weekly sequences, or multi-step automation—and the order can change.

Calculate the boundary cost

Marketable contacts today: ___
Forecast in 12 months: ___
Campaign sends/month: contacts × frequency = ___
Automation and resend volume: ___
Required users and permissions: ___
Must-have workflows and integrations: ___
Price today: ___
First tier above forecast: ___
Annual cash due upfront: ___
Migration and setup cost: ___

The GetResponse annual equivalent of $15.58 is about $186.96 for 12 months by multiplication; Kit Creator at $33 equivalent is about $396. Confirm actual checkout charges. A monthly equivalent is a comparison aid, not necessarily a monthly payment schedule.

Five pricing traps

  1. The wrong count: understand unsubscribed, suppressed, duplicate, and non-marketing-contact rules.
  2. A “from” price at the wrong boundary: reproduce your contacts and sends in the live configurator.
  3. Ignored seats: confirm whether view-only, sales, service, or marketing permissions require payment.
  4. Annual billing too early: prove one complete monthly workflow before increasing commitment.
  5. Email-only comparison: add forms, CRM, connectors, setup, and admin to the stack total.

A 20-minute selection method

Remove plans that fail a hard requirement. Enter today's numbers and the 12-month forecast into each current configurator. Record the checkout total. Then run one operational scenario: capture a lead, record consent, send a welcome sequence, hand the contact to sales, and honor an unsubscribe. Choose the simplest plan that completes the path and remains affordable at the next boundary.

Frequently asked questions

Should I choose contact-based or send-based pricing?

Choose the meter that matches your shape. A large list emailed rarely may favor send-based pricing; a smaller, frequently emailed list may benefit from generous sends. Model both current and forecast usage.

Do stored contacts always count toward the bill?

No. Rules vary. HubSpot distinguishes marketing from non-marketing contacts; other vendors use subscriber or contact tiers differently. Read each definition before importing.

Does “unlimited email” mean unlimited cost?

No. List size, seats, automation, features, policies, and add-ons can still increase or restrict the plan.

Is annual billing always cheaper?

It may lower the normalized rate, but it requires upfront commitment. Compare total cash due and renewal terms, not only the displayed monthly equivalent.

Can a free plan support client acquisition?

Sometimes. It can validate a workflow, but check branding, automation, sending, permissions, consent, and export limits before relying on it.

Primary sources checked

  1. HubSpot Customer Platform pricing ↗
  2. HubSpot Product & Services Catalog ↗
  3. HubSpot Marketing Hub pricing ↗
  4. GetResponse pricing ↗
  5. Brevo plan limits ↗
  6. Kit Newsletter plan ↗
  7. Kit paid-plan comparison ↗

Pricing changes. Recheck the vendor’s checkout before buying.